Privacy Policy
At KlassyKleans.co.uk (“we”, “our”, “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.klassykleans.co.uk (the “Site”). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
We may collect and process the following data about you:
a. Personal Information:
- Name
- Email Address
- Telephone Number
- Postal Address
- Any other personal details you provide through forms or during communication with us.
b. Technical Data:
- IP address
- Browser type and version
- Time zone setting
- Browser plug-in types and versions
- Operating system and platform
- Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through, and from our Site (including date and time), services you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
2. How We Use Your Information
We use the information we collect in the following ways:
- To provide, operate, and maintain our Site
- To improve our Site and services
- To communicate with you, including responding to your queries, providing customer service, and processing your requests
- To process your bookings and deliver our cleaning services
- To notify you about changes to our services or any relevant updates
- To ensure that content from our Site is presented in the most effective manner for you and your device
- To maintain the security and integrity of our systems
3. Sharing Your Information
We may share your information with selected third parties, including:
- Service providers who assist us in operating our Site and delivering our services
- Analytics and search engine providers that assist us in the improvement and optimisation of our Site
- Legal and regulatory authorities, if required by law
We will never sell, rent, or trade your personal information to third parties for marketing purposes.
4. Cookies
Our Site uses cookies to distinguish you from other users. This helps us provide you with a good experience when you browse our Site and also allows us to improve our Site. You can adjust your browser settings to refuse all or some cookies; however, if you disable or refuse cookies, please note that some parts of our Site may become inaccessible or not function properly.
5. Data Security
We take the security of your personal information seriously and use appropriate technical and organisational measures to protect your data. However, please note that no method of transmission over the Internet or method of electronic storage is completely secure.
6. Your Rights
You have the right to:
- Access any personal data we hold about you
- Request correction of any inaccurate or incomplete data
- Request deletion of your personal data where there is no good reason for us continuing to process it
- Object to the processing of your personal data where we are relying on a legitimate interest
- Request the restriction of processing of your personal data
- Withdraw consent at any time where we are relying on consent to process your personal data
If you wish to exercise any of these rights, please contact us using the details provided below.
7. Third-Party Links
Our Site may, from time to time, contain links to and from the websites of our partner networks, advertisers, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies, and we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
8. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
KlassyKleans.co.uk
Email: enquiries@klassykleans.co.uk
Phone: 023 8064 2136